The Most Bang for Your Travel Buck: Releases 2012 Insiders’ Select List of the World’s Best-Reviewed Hotels

On July 17, 2012 at 10:02 PM


The Most Bang for Your Travel Buck: Releases
2012 Insiders’ Select List of the World’s Best-Reviewed Hotels

Crowd-Sourced Rankings Powered by 500,000+ Qualified Traveller Reviews;
Slovakian Boutique Tops 2012 List; “Green” Hotels Soaring in Popularity


Sydney, June 28th 2012:®, the world’s largest online travel company, today announced the Expedia 2012 Insiders' Select rankings, an annual crowd-sourced list of the world’s best-reviewed hotels.

Celebrating its 6th year, Insiders’ Select rankings are largely determined by the more than 500,000 Expedia customer reviews received during the course of 2011. Hotels that consistently deliver value, in the form of competitive pricing, pristine amenities and superior customer service, will see that commitment rewarded in their ranking.

Only 650 hotels from among more than 150,000 properties available on Expedia sites are designated as Insiders’ Select hotels. Marrols Boutique Hotel, a five-star property in Bratislava, Slovakia, topped the 2012 Insiders’ Select list, edging Hotel Al Codega of Venice, Italy.  Popular Kiwi holiday destination, Queensland, came top in the Australian and New Zealand rankings, with Cairns-based Amaroo At Trinity positioned at 62 in the list of 650 ranked properties.

TOP 10

  1. Marrols Boutique Hotel (5 stars, Bratislava, Slovakia)
  2. Hotel Al Codega (4 stars, Venice, Italy)
  3. Hotel Royal Corin (4 stars, Costa Rica)
  4. Hilton Garden Inn Aberdeen (4 stars, Aberdeen, Scotland)
  5. Four Seasons Miami (5 stars, Miami, Florida)
  6. Madison Hotel Hamburg (4.5 stars, Hamburg/Hanover, Germany)
  7. Element Omaha Midtown Crossing (3 stars, Omaha, Nebraska)
  8. Sonnenalp Resort Of Vail (4.5 stars, Vail-Beaver Creek, Colorado)
  9. Taj Lands End (5 stars, Mumbai, India)
  10. Mr C Beverly Hills (5 stars, Los Angeles, California)


The Novotel Auckland Airport which is a four and a half-star hotel trumped other Kiwi hotels to first place in the New Zealand listings and is one of 9 New Zealand properties included in the worldwide rankings.


Georg Ruebensal, Managing Director, Australia and New Zealand said, “From New Zealand, we’ve seen an airport based hotel come top in the New Zealand rankings, suggesting that customers value convenience when making their hotel choices.”   


Georg continues, “The Expedia 2012 Insiders’ Select revealed a pleasantly surprising set of results this year, demonstrating the diverse choices customers are seeking in planning their holiday.  It is nice to see a boutique hotel in Bratislava topping luxury properties in more traditional holiday locations, such as Asia and North America.”


Only 35% of the 650 hotels are categorised as “luxury,” leaving numerous options for travellers of every style and budget. In particular, “green/sustainable” hotels had an outsized presence in the final rankings, with nearly 17% of properties (108) meeting that definition. Included on the list are: 


  • 88 hotels designated as “family friendly”;
  • 116 “beach hotels” including 32 in Mexico, which surpassed the 21 beach hotels in United States; and
  • 11 “ski friendly” hotels.


Georg Ruebensal continued, “The Expedia Insiders’ Select list gives customers the options and confidence to choose the right hotel for them, based on valued opinions from other customers. Whether that is a luxury resort or a beach hotel, our customers can find the best Expedia has on offer from a wide variety of customer-rated properties.”




Notes to Editors:

About 2012 Insiders’ Select:

The 2012 Insiders’ Select list reflects a cross-section of properties in different regions, representing various accommodation types and star ratings. The 650 hotels in the 2012 rankings are found in 295 cities in 74 countries. 28 percent of Insiders’ Select hotels are in America, 25% in Europe, 3% in South America, 19% in Asia and 25% elsewhere.

Insiders’ Select ranks hotels using three sets of data:


  • More than 500,000 traveller opinions from reviews submitted by Expedia customers after completing a stay at a hotel booked on Expedia sites;
    1. Expedia only accepts reviews from verified customers.
  • A value rating that compares each property’s average daily rates to similar properties to assess the hotel’s relative market value; and
  • The expertise of more than 650 Expedia market managers located in cities across the globe.


Hotels that are named to the Insiders’ Select list stand to benefit from substantial exposure to the millions of consumers who visit Expedia sites to shop for and book travel every month. Recognition programs like Insiders’ Select also underscore the significance of traveller opinions on the reputation and future success of a hotel. travellers can find Insiders’ Select hotels in the Hotel Preferences amenity drop-down menu. For more information on Insiders’ Select, visit:


Expedia, Inc. (NASDAQ: EXPE), the world's leading online travel company, operates ( in New Zealand.

Expedia helps Australians plan and book their travel by providing a personalised service, the latest technology and a wide selection of holiday packages, cheap flights, hotel bookings, car hire, in-destination attractions & activities, adventure tours and travel insurance to suit their travel needs.

Expedia,, the Airplane logo and Where You Book Matters are either registered trademarks or trademarks of Expedia, Inc. in the US and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners. © 2010 Expedia, Inc. All rights reserved.

To view more news from Expedia, visit:

For more information, please contact:

Amee Evans, Marketing & Communications Manager Expedia ANZ /+61 2 8090 6627

Claire McPhillips, Bang PR – / +61 2 9018 2222

Emma Silva, Bang PR – /+61 2 9018 2222

To download this release, please click here:
pdf.gif Expedia Insiders Select NZ FINAL.PDF121.54 KB